Touching Hearts at Home franchise owners build profitable, community-rooted businesses helping older adults stay in the homes they love. 100 locations. 20 years of refining the model.
Start from $83,600 — no build-out, no inventory, small office footprint
No healthcare background required — five days of paid training at HQ
Family-owned franchisor — you work directly with the leadership team
"*" indicates required fields
By 2030 every Baby Boomer will be 65 or older, and older adults will outnumber children for the first time in U.S. history. Nearly all of them want to stay home. Non-medical in-home care is how that happens.
Families don't postpone care for a parent when the economy softens. It is one of the most resilient categories in franchising.
A modest office, no build-out and no inventory. Your investment goes into people and local relationships, not real estate.
Consistent caregivers build trust with families, hospitals and senior communities. That trust is what compounds your revenue.
Sources: U.S. Census Bureau; Population Reference Bureau; Grand View Research; National Council on Aging; AARP. Industry data is provided for general market context and does not represent the performance of any Touching Hearts at Home franchise.
From the day you sign, our home office handles the parts that stall most first-time owners — licensing, insurance, office search, hiring systems, your local website. When you call, you reach someone who knows your name.
Entity formation, state compliance, insurance guidance
Training and lodging for two, paid by Touching Hearts
Hiring, profiling and retention systems that work
Built and maintained for you, plus scheduling and billing tech
Creative library, ad templates, sales training and coaching
Profit coaching, an annual conference and direct owner access
*Refer to our 2026 FDD for details.
Your total depends on location, real estate and operating expenses. Here's the range and where the money goes.
| Selected startup costs | Estimate |
|---|---|
| Initial franchise fee | $49,500 |
| Licensing & professional fees | $2,230 – $2,500 |
| Real estate & improvements | $2,000 – $5,500 |
| Training expenses | $500 – $8,000 |
| Insurance | $2,600 – $5,600 |
| Office equipment & technology | $2,600 – $5,600 |
| Three months' reserves | $4,785 – $17,485 |
*Refer to our 2026 FDD for details.
Twenty minutes with Eric, your market checked, the real numbers in writing. No pressure either way.
Bankers, operations managers, corporate lifers, people who cared for a parent and never forgot it. Hear it in their own words.
Glenn Leingang, VP of Franchise Development, sits down with John Cushing, co-owner of Touching Hearts at Home in Elmhurst, Illinois. John talks about how he and his business partner Jeff found their way into home care, and what keeps them committed to the older adults they serve in their community.
Neither came from a healthcare background. It's the most common way owners arrive here.
"I've been in the home care industry for over 10 years and feel at the bottom of my heart this is the right path for me. I feel that I have the support from them to really make a difference each day."
"I've learned how important it is to surround yourself with people that share your vision and passion for helping others. We are so grateful to be part of the Touching Hearts at Home family."
"Touching Hearts is a very personal business. Franchise owners have personal interaction with everyone in the office, and they truly care about your success. We're never treated as a number."
Every step is designed to work both ways: you find out whether this fits your life, and we find out whether you fit our network. Most candidates move from first call to signed agreement in 60 to 90 days.
Tell us where you want to operate and a bit about your goals.
Twenty minutes on your background and how the model actually works.
You receive the Franchise Disclosure Document with the full financial picture.
Call them directly. Ask anything. We don't sit in on those conversations.
Visit headquarters, meet the team, see the culture before you commit.
Five days at HQ for you and a partner, then we help you launch.
*Refer to our 2026 FDD for details.
These states are open and actively being awarded. Territory availability changes frequently — the fastest way to know about your city is to ask.
*Refer to our 2026 FDD for details.
Eric has spent his career helping people find the right franchise — including the ones who decide this isn't it. He'll give you a straight answer about your market, your numbers and your timeline.
No. Many of our owners come from corporate, sales, operations or military careers. What they share is a willingness to follow a proven system and lead a team well. Clinical knowledge is taught; we hire and train the caregivers.
$75,000 in liquid capital and a $300,000 net worth are the qualification thresholds. Total initial investment runs $83,600 to $153,700 depending on your market. Many owners fund part of it through an SBA loan or a 401(k) rollover, which we can walk you through.
Yes, especially in year one. Owners spend their days meeting families, building referral relationships with hospitals and senior communities, and coaching their care team. It's a relationship business before it's an operations business.
Most candidates go from first conversation to signed agreement in 60 to 90 days, then open shortly after training. Licensing timelines vary by state and we help you navigate yours.
Eric checks availability in your market and calls you within one business day. The first conversation is informational — no pitch, no pressure. You'll receive our franchise report, and the FDD if you want to go further.
*Refer to our 2026 FDD for details.
Territories in hot markets are being awarded now. One short form, one honest conversation, and you'll know whether this is worth your time.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. An offer is made only by means of a Franchise Disclosure Document. Certain states, including California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Rhode Island, South Dakota, Virginia, Washington and Wisconsin, regulate the offer and sale of franchises; we will not offer you a franchise until we have complied with applicable pre-sale registration and disclosure requirements in your state. Figures are estimates and subject to change; always refer to the current Franchise Disclosure Document.
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