Touching Hearts at Home is committed to expanding our compassionate home care services across the United States. With over 60 franchise locations nationwide, we are dedicated to making a difference in the lives of seniors, adults with disabilities, and families facing illness. As we continue to grow, we invite passionate individuals to join our network and become part of a thriving community that values care, support, and excellence.
We are excited to share the inspiring journey of Kelly George, the owner of Touching Hearts at Home of South Dayton, Ohio. Kelly’s story highlights the profound impact that dedicated franchise owners can have on their communities and showcases the incredible support system provided by Touching Hearts at Home.
Meet Kelly George: A Beacon of Compassion and Dedication
Kelly George is a shining example of how personal experiences and a passion for helping others can lead to a fulfilling and successful home-care career. Touching Hearts at Home of South Dayton is locally owned and operated, combining Kelly’s expertise with the extensive resources of a national home care company that has been a leader in the industry since 2006.
Kelly’s commitment to excellence has not gone unnoticed. Touching Hearts at Home of South Dayton, Ohio has been recognized as a Best of Home Care Employer of Choice and Best of Home Care Provider of Choice every year since beginning surveys with in 2019. This recognition is based on caregiver and client satisfaction ratings collected via telephone interviews by an independent satisfaction research firm. Additionally, the office is a Great Place to Work-Certified™ company, reflecting Kelly’s dedication to creating a supportive and positive work environment.
Leading the Way in Dementia Care
Kelly’s passion for dementia care sets her apart as a leader in the field. Touching Hearts at Home of South Dayton is the only Teepa Snow’s Positive Approach to Dementia Care (PAC) Designated Organization in Ohio, leading the way in dementia care education. The organization’s commitment to changing the culture of dementia care is evident in its team of PAC Certified Independent Professionals who guide learning and skill development.
From Banking to Home Care: Kelly’s Journey
Kelly’s journey to becoming a franchise owner is both unique and inspiring. With a background in banking, she initially felt uncertain about entering the elder care space. However, her personal experiences with family members who had dementia and Parkinson’s Disease fueled her desire to make a difference. Volunteering with The Alzheimer’s Association of the Miami Valley and other local organizations further deepened her commitment to senior care.
Despite her initial apprehensions, Kelly found the onboarding experience with Touching Hearts at Home comprehensive and empowering. The training provided by the corporate office, along with the support from the national franchise network, equipped her with the knowledge and confidence she needed to succeed. Attending the national Touching Hearts yearly conference was a turning point, where she built lifelong friendships and gained invaluable insights that prepared her for the challenges ahead.
Building a Thriving Business
Kelly’s success story is a testament to the power of determination, leadership, and a supportive community. She emphasizes attracting like-minded, trustworthy employees, which she believes is crucial for business growth. Over the past 12 years, Kelly has built a dedicated and talented team that shares her vision of providing exceptional care. Her leadership and commitment have earned her recognition as the Franchisee of the Quarter in 2024 among many other accolades awarded by the Touching Hearts at Home corporate team.
Kelly’s role as a mentor and active participant in new office onboarding and the franchise advisory board showcases her dedication to giving back to the Touching Hearts family. She is a cheerleader for her office and her fellow franchise owners, always ready to offer support and encouragement. Her advice to potential franchise owners is simple: reach out, learn about the Touching Hearts culture, and experience the close-knit, supportive community that feels like family.
Join the Touching Hearts at Home Family
If you are passionate about making a difference in the lives of seniors and their families, consider joining the Touching Hearts at Home franchise network. Kelly George’s story demonstrates that you can build a rewarding and successful business with dedication, support, and a commitment to excellence.
Contact us today to learn more about opening a Touching Hearts at Home franchise in your area. Together, we can continue to provide compassionate care and support to those who need it most, while building a thriving and fulfilling career.
Embrace the opportunity to touch hearts and transform lives in your community.
